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Best Auto Repair, Yelm

10615 Bald Hill Rd SE Yelm, WA 98597

(360) 458-1421
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Opening Hours
  • Mon 9:00AM - 5:00PM
  • Tue 9:00AM - 5:00PM
  • Wed 9:00AM - 5:00PM
  • Thu 9:00AM - 5:00PM
  • Fri 9:00AM - 5:00PM
  • Sat Closed
  • Sun Closed
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(360) 458-1421 | 10615 Bald Hill Rd SE Yelm, WA 98597

Ask Six Simple Questions to Select the Right Auto Repair Shop

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council

  • ASE Master Technician
  • Amsoil
  • Interstate Batteries
  • Justice Bros
  • World Pac
  • Identifix
  • Mitchell1
  • Jasper Engines & Transmissions
  • Yelm WA Chamber of Commerce
  • Car Care Aware

Testimonials

, 03/22/2021
Mike and his workers are very professional and honest about the work they do. Also the prices are extremely reasonable and Mike actually walked back to the garage with me and pointed out an issue with the battery cables in my 2005 Honda Odyssey which were about to fall off. This is the way ALL auto repair shops should operate and I HANDS DOWN will be back in the future whenever I need service. Thank you Mike and crew for making this stop by Emerald Car Care Center such a great experience!
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